Elissa Cofield

Managing Client Requests — Workshop

A Session by Elissa Cofield (Co-Head of Customer Service, Tablet Hotels and MICHELIN Guide)

About this Session

In this workshop, you'll get to see our amazing, concierge-level Customer Service team in action. They will show you how they provide personalized service to our mutual customers — from long before booking to long after check-out — with real client inquiries. You'll also receive tips on how you can work with our team to ensure your guests are taken care of during every aspect of their stay.

12 December 2023, 04:00 PM

04:00 PM - 05:00 PM

About The Speaker

Elissa Cofield

Elissa Cofield

Co-Head of Customer Service, Tablet Hotels and MICHELIN Guide