Managing Client Requests — Workshop
A Session by Sam Wu (Travel Specialist, Tablet Hotels and MICHELIN Guide)
About this Session
In this session, you'll get to see our amazing, concierge-level Customer Service team in action. They will show you how they provide personalized service to our mutual customers — from long before booking to long after check-out — with real client inquiries. You'll also receive tips on how you can work with our team to ensure your guests are taken care of during every aspect of their stay.